Privacy Policy

Last Updated: January 2025

Welcome to Goldfish Expert ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App").

1. Information We Collect

1.1 Information You Provide

• Photos and Images: When you use our health diagnosis, price checker, or strain risk profile features, you may upload photos of your goldfish. These images are processed to provide our services.
• User Input: Information you provide when using our chat feature, including questions, notes, and descriptions about your goldfish.
• Conversation History: Chat conversations are stored locally on your device using AsyncStorage for your convenience.

1.2 Automatically Collected Information

• Usage Data: We may collect information about how you interact with the App, including features used and frequency of use.
• Device Information: Basic device information such as device type, operating system version, and app version.

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our services, including AI-powered health diagnosis, price checking, and strain risk profiling
• Process and analyze images you upload to deliver diagnostic and analytical results
• Respond to your inquiries and provide customer support
• Maintain and improve the App's functionality and user experience
• Ensure the security and integrity of our services

3. Image Storage and Processing

3.1 Image Upload

When you upload images through our App:

• Images are securely stored in Supabase Storage (cloud storage service)
• Images are used solely for the purpose of providing our AI-powered analysis services
• Images may be processed by third-party AI services (OpenAI) to generate diagnostic and analytical results

3.2 Image Retention

We retain uploaded images only as long as necessary to provide our services. You may contact us to request deletion of your images.

4. Third-Party Services

4.1 Supabase

We use Supabase for:

• Cloud storage of images
• Edge Functions for AI processing

Supabase's privacy practices are governed by their own privacy policy. For more information, please visit: https://supabase.com/privacy

4.2 OpenAI

We use OpenAI's API to power our AI features, including:

• Health diagnosis analysis
• Price estimation
• Strain risk profiling
• Chat functionality

OpenAI's privacy practices are governed by their own privacy policy. For more information, please visit: https://openai.com/privacy

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure cloud storage through Supabase
• Regular security assessments and updates

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Local Storage

Some information, such as conversation history, is stored locally on your device using AsyncStorage. This data remains on your device and is not transmitted to our servers unless you explicitly use features that require server processing.

7. Your Rights and Choices

You have the right to:

• Access: Request access to your personal information
• Deletion: Request deletion of your images and data
• Correction: Request correction of inaccurate information
• Opt-out: Stop using the App and delete the App from your device

To exercise these rights, please contact us using the information provided below.

8. Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

By using Goldfish Expert, you acknowledge that you have read and understood this Privacy Policy.